Terms of Service

Eventing Live Scoring — a Reel Neet Solutions service

Last updated: 26 September 2026 · Effective: 26 September 2026

1. Agreement to these Terms

These Terms of Service ("Terms") are a binding agreement between you ("you", "your") and Michael Wesley Schiff, an individual trading as a sole proprietor under the name Reel Neet Solutions ("we", "us", "our", or "Provider"). They govern your access to and use of Eventing Live Scoring: the office (scoring control) application, the dressage, cross-country and show-jumping judging applications, the public live leaderboard, the live data feed, and every related page and feature (together, the "Service").

Different people use the Service in different ways, and these Terms apply to each of them to the extent of that use:

• Organizers — the organizing committee, secretary or scorer who configures an event in the office and signs in with the office passcode;
• Officials and volunteers — judges, scribes, fence judges, timers and anyone else who enters scores on a device opened from a device link or QR card; and
• Viewers — anyone who looks at the public leaderboard or the live data feed.

By using any part of the Service you accept these Terms. An Organizer who configures an event also accepts them on behalf of the organizing committee it acts for, and confirms it has authority to do so. If you do not agree, do not use the Service.

There are no public accounts, no payments and no subscriptions in the Service. If we ever agree a paid engagement with an Organizer, that written agreement will govern the commercial terms and, where it conflicts with these Terms, will prevail.

2. Definitions

• "Event" — a competition configured in the Service: its name, venue, dates, divisions, entries and devices.
• "Event Data" — everything entered into the Service for an Event: competitor, horse and judge details, start times, marks, remarks, penalties, times, signatures, office decisions, and the log of every scoring action.
• "Device Link" — the private link, usually printed as a QR code, that lets a device enter scores for one role at one Event.
• "Results" — the standings, scores and statuses the Service calculates and displays from Event Data.
• "Published" — a phase of a division that the Organizer has marked as official in the office. Everything else is Provisional.
• "Rulebooks" — the FEI Eventing Rules and the USEF Rule Book (Chapter EV), in the 2026 editions the Service is built against.

3. What the Service is — and what it is not

3.1 A scoring tool, operated by the Organizer

The Service records scores entered by people the Organizer appoints and calculates Results from them. The Organizer decides who receives a Device Link, who knows the office passcode, what is entered, and when a phase is Published. We provide the software and host it; we do not officiate, score, or make any competition decision.

3.2 Results are provisional until Published — and are not the official record unless the Organizer adopts them

Results shown before a phase is Published are Provisional. They can and do change: an offline device may deliver scores late, a sheet may be reopened for correction, a ground-jury penalty may be added, or an entry may be corrected. Even once Published, Results are not the official result of the competition unless and until the Organizer, its Ground Jury or the relevant federation adopts them as such. The official record is whatever the Organizer and the applicable federation rules say it is. Nobody should rely on a Provisional Result, or on any Result the Organizer has not adopted, for entries, qualifications, rankings, prize money, wagers, selection, publication or any other decision.

3.3 Rulebook scoring is implemented carefully, but you must check it

The Service implements the scoring rules of the Rulebooks as we understand them (for example, dressage percentages and penalties, refusal and fall penalties, time penalties, speed faults and tie-breaks). Rules are amended, interpreted and applied by officials; some items are flagged in the software as needing confirmation by the Technical Delegate. The Organizer is responsible for confirming, before and during each Event, that the Service's configuration and scoring match the rules that actually apply, including any local, national or event-specific rules, and for correcting any Result that does not.

3.4 Not affiliated with any federation

The Service is independent. It is not affiliated with, endorsed by, sponsored by, or approved by the Fédération Equestre Internationale (FEI), the United States Equestrian Federation (USEF), the United States Eventing Association (USEA), or any other federation or governing body. Their names, and the names of their tests and rules, are used only to describe what the Service is compatible with, and remain their property.

4. Organizer responsibilities

If you are an Organizer, you agree that:

1. You have the right to enter the Event Data. You have a lawful basis to collect and publish competitor names, horse names, bib numbers, nations, start times and scores, and to record judges' names and signatures, and you have given any notice your federation, entry system or local law requires — including for competitors who are minors.
2. Event Data is accurate as far as you can make it. You are responsible for entries, divisions, tests, course details and times you configure.
3. You keep the access credentials private. The office passcode and Device Links grant write access to your Event. Give them only to people you appoint, reissue a Device Link (the office can do this) if a card is lost, and do not publish them.
4. You supervise scoring. You check Results, resolve warnings the Service raises (such as fences that never reported), and decide what to Publish.
5. You keep your own record. The Service is not an archive. Print or export what you need to keep before the Event Data is deleted (see the Privacy Policy for retention).
6. You are the controller of the Event Data. For data-protection purposes you decide why and how Event Data is processed; we process it on your behalf to provide the Service, as described in the Privacy Policy.

5. Officials, volunteers and devices

If you enter scores, you agree to enter what the official actually decided, only for the role and Event your Device Link was issued for, and to tell the office promptly about any mistake. Every entry, correction and undo is logged with the device that made it, and that log is part of the Event Data. A judge's signature captured on a device is used to show that the judge approved that sheet; it is not used for any other purpose.

Devices keep a local copy of pending scores so they work without a signal. Keep the device with you during the Event, and do not clear the browser's storage until the office confirms your scores have arrived.

6. Acceptable use

You must not:

• enter false, misleading or unauthorised scores, or use someone else's Device Link or the office passcode without the Organizer's permission;
• try to guess, share publicly or reuse a Device Link or passcode, or access any part of the Service you were not given access to;
• interfere with the Service, its servers or other users — including by flooding it with requests, probing for vulnerabilities, or trying to bypass the sign-in rate limit;
• scrape or republish the live feed in a way that misrepresents Provisional Results as official, or that removes the Provisional/Official distinction;
• use the Service to harass, defame or unlawfully disclose information about any competitor, official or other person; or
• use the Service in breach of any law or of the rules of the federation under which the Event is run.

We may suspend any Device Link, reset the office passcode or restrict access to protect the Service, an Event or its participants.

7. Intellectual property

7.1 Ours

The Service — its software, design, text, graphics and the way Results are calculated and presented — belongs to us or our licensors and is protected by law. Except for the limited right below, nothing in these Terms transfers any of it to you.

7.2 Your licence

We grant you a personal, revocable, non-exclusive, non-transferable right to use the Service as these Terms allow, for the Event you were given access to.

7.3 Event Data

As between you and us, the Organizer keeps whatever rights it has in Event Data. The Organizer grants us a non-exclusive licence to host, copy, process, calculate from and display Event Data — including on the public leaderboard and live feed — for as long as needed to provide the Service and meet our obligations under the Privacy Policy. We do not sell Event Data and do not use it for any purpose unrelated to the Service.

7.4 Viewers

You may view the public leaderboard and share links to it. You may quote individual Results for news or personal purposes if you state that they are provisional unless marked official, and that the official result is the Organizer's.

8. Availability

Live events happen in fields, often with poor connectivity. The Service is designed to keep working offline on devices and to catch up when a signal returns, but we do not guarantee that the Service, any device, the leaderboard or the live feed will be available, uninterrupted, timely, or free of errors or delays. We may change, suspend or discontinue any part of the Service. The Organizer should always have a fallback (such as paper sheets and a manual scoring process) ready for the Event.

9. Third-party services

The Service relies on third parties we do not control, including our hosting provider, Google Fonts (typography), and jsDelivr (which delivers the code that draws QR codes in the office). Their availability and conduct are their responsibility, and your use of them may be subject to their own terms.

10. Disclaimer of warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE AND ALL RESULTS ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR THAT RESULTS ARE COMPLETE, CORRECT, CURRENT OR CONSISTENT WITH ANY RULEBOOK. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT DEVICES WILL SYNCHRONISE, OR THAT DATA WILL NOT BE LOST.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

1. WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, PRIZE MONEY, QUALIFICATION, RANKING, SELECTION, REPUTATION, GOODWILL OR DATA, ARISING OUT OF OR RELATED TO THE SERVICE OR ANY RESULT, EVEN IF WE WERE TOLD SUCH DAMAGES WERE POSSIBLE;
2. WE ARE NOT LIABLE FOR ANY DECISION MADE, OR ACTION TAKEN, IN RELIANCE ON A PROVISIONAL RESULT OR ON ANY RESULT THE ORGANIZER HAS NOT ADOPTED AS OFFICIAL; AND
3. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

Some jurisdictions do not allow certain exclusions or limits; in those jurisdictions our liability is limited to the smallest extent the law permits. Nothing in these Terms limits liability that cannot lawfully be limited, such as for fraud or for death or personal injury caused by negligence.

12. Indemnification

You agree to defend, indemnify and hold harmless the Provider from any claim, loss, liability, cost or expense (including reasonable legal fees) arising from (a) Event Data you entered or caused to be entered, (b) your breach of these Terms or of any law or federation rule, or (c) for Organizers, the running of your Event, your decisions about Results, and your collection and publication of competitors' and officials' information.

13. Term and termination

These Terms apply for as long as you use the Service. We may suspend or end your access at any time, with or without notice, if we reasonably believe you have breached these Terms or to protect the Service or others. An Organizer may stop using the Service at any time and may ask us to delete its Event Data (see the Privacy Policy). Sections 3, 4, 7.3, 10, 11, 12, 14 and 16 survive termination.

14. Governing law and disputes

These Terms and any dispute arising out of or related to them or the Service are governed by the laws of the State of Iowa, United States, without regard to its conflict-of-laws rules. Any such dispute will be brought exclusively in the state or federal courts located in Iowa, and you consent to their jurisdiction. Before starting any proceeding, you agree to contact us at the address in section 17 and give us thirty (30) days to try to resolve the matter informally. To the extent permitted by law, claims may be brought only individually and not as part of any class or representative action.

15. Changes to these Terms

We may update these Terms. The date at the top shows the current version. If a change is material, we will say so on the Service (for example, on the office sign-in page) before it takes effect. Continuing to use the Service after a change takes effect means you accept it.

16. General

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us about the Service, subject to section 1 for any separate written agreement with an Organizer.
• Severability. If any provision is found unenforceable, the rest remain in effect and the provision is enforced to the maximum extent permitted.
• No waiver. Not enforcing a provision is not a waiver of it.
• Assignment. You may not transfer these Terms without our written consent. We may transfer them in connection with a transfer of the Service.
• Force majeure. We are not responsible for any failure or delay caused by events beyond our reasonable control, including weather, loss of power or connectivity at a venue, failures of hosting or network providers, or acts of authorities.
• Who we are. The Provider is an individual trading as a sole proprietor. There is no company or LLC behind the Service.
• Notices. No postal address is published. We give notices on the Service or by email; you give notices to us by email to the address in section 17.

17. Contact

Legal notices and questions about these Terms: mschiff05@gmail.com Privacy questions and requests: privacy@reelneetsolutions.com

Michael Wesley Schiff, an individual trading as a sole proprietor under the name Reel Neet Solutions.